In normal use our cushions and covers will last for at least 3 years. Our guarantee is valid providing the cushion was used in a normal indoor home environment and you followed any care advice given with the product.
The guarantee is valid for 3 years from the date you receive your products. If you should discover a defect please contact the Cushion Zone’s customer service and we will endeavour to repair or replace the item as quickly as we can. Products ordered through the Cushion Zone site are sold by Marine and Contract Furnishings Ltd. who will correct the defect if possible or produce a new item for you. If they no longer carry the item/fabric you originally ordered, you will receive an equivalent product or your money back.